Oftentimes, the IT portion of a JDE upgrade is ready to go, but the end user adoption of the processes is not complete. Companies discover that substantial revenue is lost after an upgrade, certainly when employees are not proficient with a new process, but also during the learning curve when end user skill shifts from [...]
Do you anticipate changes in technologies that will result in product and service changes, process changes, or enablement changes? Digital transformation, disruptive technologies, and IoT require big changes to organizations today necessitating a proven method of innovation process support with a clear methodology. These changes may not necessitate a new business model, however a technological change can [...]
Today we were part of a free upgrade workshop in Los Angeles, California, with our partners EmeraldCube and AllOut Security. We had a fantastic time! We shared some of our training practices and lessons learned concerning how to support your user community during an upgrade through a focus on adult learning and learner experiences. We also [...]
