The People Part of a World to EOne Upgrade

Established JD Edwards customer, Oshkosh Defense, recently upgraded to EnterpriseOne 9.2. Change, Communication & Training were critical elements of supporting this long standing EOne community as they adopted the new system, processes, shed outdated spreadsheets, and optimized the new tools. A comprehensive change program, multi-channel communications network, and training through SME led workshops, eLearning and documentation made an integrated and choreographed move to the new platform. This upgrade also provided an opportunity to move away from Oracle’s User Productivity Kit (UPK) and simultaneously implement a new employee performance support tool to more effectively assist the people and the processes that make new and upgraded systems a success.