Maximize Your UPK Investment

UPK is more than just your average training tool. We create UPKs that consider your culture, project, user needs, requirements, budget and style, all while providing full project life-cycle support.

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UPK Development

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MAKE TRAINING CONSISTENT

Our customized standards ensure consistent UPK development and we will leave them with you so that they can be used by future trainers in your organization. Need a Train the Trainer program? We do that, too. 

UPLIFT YOUR UPK CONTENT

Already have old UPK content and just need an uplift? We can leverage previously created and/or JDE pre-built content to efficiently deliver updated resources and make the most of your budget. 

PROVIDE A BLENDED APPROACH

We can partner UPK with live training, video recordings, webinar sessions, exercises for use in a Sandbox environment and a variety of documentation to maximize long-term adoption through learner choice.

TRAIN IN OUR ONLINE UNIVERSITY

We also offer training courses in our EOne Academy in UPK development so your project and training teams can develop their own courses and material. Courses include UPK 11 and 12 Developer Content and UPK 12 Net Change.

SPEED UP YOUR TIMELINE

Not sure whether or not to purchase the pre-built content, or whether Know It! or Test It! is more effective? Are you using the Knowedge Center as your LMS? Let us help you efficiently prepare the training your organization needs and get you the most out of your training dollars.

ACHIEVE YOUR GOALS & OBJECTIVES

In addition to your Go-Live goals we can help with items such as new hire curriculum, cross training, new lines of business or acquisitions, and knowledge capture. We can also provide change management and repeatable system documentation, increasing user adoption and excitement.

KNOW YOUR APPLICATION FOOTPRINT

Let us help you think through your software support needs and priorities, and define your audience by location, role, language and security. We can help review the organizational structure and work with key contacts throughout the entire project lifecycle.

PROVIDE EFFECTIVE PROJECT MANAGEMENT

We’ll provide methodology and best practices to maximize your internal talent. Our services include a project plan, rollout timeline, business segment definition and inclusion, remote considerations, key content, required approvers, site champions and trainers.

UPK Training
  • Training courses in UPK development so your project and training teams can develop their own courses and material

  • Methodology and best practices to maximize your internal JDE talent and UPK production skills

  • Record It! training for business process leads

  • Models to incorporate JDE pre-built content

  • Assistance with early project UPK development including power user training, testing, and documentation

I find that the ERP training modules on the Knowledge Center are very helpful in learning the CMMS system. Personally, I refer to the KC a few times a day. What works best (for me) is to be working in JDE in one screen, and then have the corresponding training module open at the same time. That way I can watch the training video while I am entering information. I can pause the vide, enter some data, skip ahead, or watch the same step over. It’s like having a guided tour and has made Learning a new system a lot easier!

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