World to E1 9.2 Migration: Multi-faceted Training for a Multi-dimensional Audience

world to E1 9.2 Upgrade Training

The Client: Gildan is a leading apparel company that manufacturers basic apparel, including our favorite t-shirts, with around 50,000 employees in roughly 30 locations. Their brands include Gildan®, American Apparel®, Peds®, Comfort Colors® and GOLDTOE®. Gildan has been in business for 38 years and more than 90% of their revenues are generated from products that are manufactured in their own supply chain

The Problem: Gildan sought out iLearnERP to support their training needs for a multi-year World to 9.2 upgrade for current World users and net-new JDE users. Gildan needed specific trainings for different user roles, new hires, reporting groups, and assistance monitoring user progress. Gildan sought out interactive training via videos, click-through opportunities, printable resources, knowledge checks, a live practice environment and live learning support to help ease the transition from World to JDE 9.2.

Our Solution: iLearnERP partnered with Gildan to provide training for 100 users in the EOne Academy and 1000 users in the End User Academy with customized assignments based on the user’s role. With access to the EOne Academy and End User Academy, Gildan’s users were onboarded to training with a kickoff call; iLearnERP created a customized Basics Learning Path containing exactly the content Gildan wanted their new users to see. In addition to interactive training and videos, Gildan also utilizes printed job aids at their workstations, live support for key go-live dates, and weekly progress reporting.