ChatGPT by OpenAI has gained more attention recently as a talented natural language conversational assistant. If you haven’t heard of ChatGPT you can check it out at OpenAI here. You can ask ChatGPT anything and it will generate responses in real-time. For instance, you might ask it to write an essay, summarize a book, write a poem or even write computer code. Even with its amazing feats, ChatGPT has the same biases as its human creators, and it is a generative text tool, meaning it can generate fake references and substantiations for its claims- which may or may not be in fact “real.” This of course causes ethical conundrums which will no doubt be a part of the conversations around chatbots well into the future.

Still, ChatGPT and other similar AI tools are rethinking the ways we imagine the possibilities around how we work and how we get our work done as we head into 2023. For the training industry, there are a number of implications for ChatGPT which have yet to be explored fully. As a text content generator, it could potentially be used as an instant source of information to common questions that come up in the workplace. The questions asked to ChatGPT could also be curated to then provide a more directed knowledge base that is easily accessible to employees for a more targeted training experience  – maximizing resources and attention to the areas where they need it most.

Could ChatGPT be used to create step-by-step software documentation? Well, we asked ChatGPT how to create a Journal Entry in JD Edwards and below is the quick response we received from ChatGPT:

To complete a journal entry in Oracle JD Edwards EnterpriseOne software, follow these steps:

  1. Navigate to the General Accounting menu and select the “Journal Entries” option.
  2. Select the “Add/Update” option to create a new journal entry or select the “Inquiry/Revisions” option to view and revise an existing journal entry.
  3. Select the type of journal entry you want to create from the “Type” drop-down menu.
  4. Enter the journal entry date in the “Date” field.
  5. Enter a description for the journal entry in the “Description” field.
  6. In the “Lines” tab, enter the account number and debit or credit amount for each line in the journal entry. The total debits should equal the total credits.
  7. If you want to attach any documents to the journal entry, such as invoices or receipts, you can do so by clicking the “Attachments” tab and uploading the documents.
  8. Click the “Save” button to save the journal entry.

It’s important to note that you must have the necessary permissions and roles in JD Edwards EnterpriseOne to create and complete journal entries. Additionally, you should carefully review the journal entry to ensure that it is accurate and complete before saving it.

Step 6 and 7 are a bit off as there are no actual Lines or Attachments tabs. Instead you would enter the Account Number in the detail area and you would access the Attachments option via the Row exit, but otherwise the bot was accurate. A Journal Entry is also one of the more basic starting points and processes within JD Edwards so more complicated or custom processes would surely throw more errors. Still, we’ll be keeping tabs on the potential of AI for the training industry and continue to stay on top of the latest trends!

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